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The New Era of Unified Communications and Collaboration

17th May 2016, Sydney

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Venue: Establishment II


Cloud and Mobility are the two pillars driving innovation in the unified communications and collaboration market.

Usage of cloud computing by businesses is becoming increasingly common. Cloud computing offers a number of well-known benefits including greater flexibility, scalability and lower IT costs. Enterprise Mobility and the usage of apps are allowing organisations to create greater efficiency’s for its employees and stakeholders. The role of the IT decision maker is also changing and there is greater demand coming from the lines of business for enterprise applications.


6:00 – 6:30 pm – Welcome Reception & Cocktails
6:30 – 6:40 pm – Introduction from Master of Ceremonies
6:40 – 7:00 pm – Keynote Speaker
7:00 – 9:00 pm – Three-course dinner complemented with table discussion points
9:00 – 9:20 pm – Each table representative presents short summary of discussion with 3 key takeaways
9:20 – 9:30 pm – Wrap up & closing remarks from PGi

Discussion Topics:

  • How do you see your office evolving in the Future of the Workplace; what does this mean to you? What other collaboration technologies do you see coming into play in regards to the future of the workplace?
  • What are your current challenges with regards to enterprise communications or collaboration solutions within your workplace?
  • In today’s economy, technology defines almost every step of the customer experience journey. What type of UC strategy do you think will make a great impact on customer experience?

Keynote Speaker:

Audrey William, Head of Research, Australia and New Zealand, Frost & Sullivan

audrey william

Audrey William is the Head of Research at Frost & Sullivan’s Australian and New Zealand ICT Practice. She leads a team of analysts in the areas of Enterprise Communications, Cloud Computing, Enterprise Mobility, IoT (Internet of Things) and Connected Industries.

Audrey started as one of the pioneers at Frost & Sullivan as the company began its expansion into Asia-Pacific in 2000. Her years with the firm has taken her from Kuala Lumpur to Sydney, and seen her building and mentoring a team of analysts across geographies in Malaysia, Singapore. South Korea and Australia. Throughout her tenure, she has acquired expertise in areas such as Unified Communications, Cloud Computing, Digital Signage, Contact Centres, Social Media, Enterprise Mobility and IoT (Internet of Things).

PGi Speaker

Trevor headshot

Vice President of Sales – ANZ & HKG PGi

Trevor Lewis heads up the Sales leadership team for PGi in Australia, New Zealand and Hong Kong with a focus for strengthening PGi’s presence and business engagement in these markets, as well as enhancing and expanding customer relationships globally.

A highly experienced sales professional with a proven track record of over 20 years within the Unified Communications industry in Europe and Asia Pacific, Trevor has extensive expertise in collaboration and telecommunications working with major Asia Pacific enterprises on delivering collaboration services and solutions.

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