Meeting the needs of the new workforce

25th May 2017
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Venue: Four Seasons

Synopsis

Legacy IT and communications systems can be a dangerous trap in which data isn’t properly utilised, systems don’t work together or talk to each other and collaboration is an arduous process.  Is the move to cloud the answer?

Embracing cloud based communications represents a fundamental change to any business.  It’s not only technology and process that has to change, there also has to be a cultural shift and response to the changing demands of a new workforce.   In addition, maintaining business continuity through the transition to cloud is vital.

So, is cloud the route towards the workplace of the future? Can cloud based collaboration truly bring together functions across your business? And how can we take full advantage of the cloud, owning our data, analytics and reporting?

Join Meet the Boss Live, leading experts from 8×8 and Dr Lucy Green from business development specialists Larato, as we discuss how to meet the needs of the new workforce, what cloud has to offer and what the barriers might be.

Programme

6:00 – 6:30 pm – Welcome Reception & Cocktails
6:30 – 7:05 pm – Introduction from Master of Ceremonies & Keynote Speaker: Dr Lucy Green, Managing Director at Larato
7:05 – 8:15 pm – Three-course dinner complemented with table discussion points
8:15 – 9:30 pm – Wrap up, closing remarks from 8×8 & Networking

Discussion Topics

  • Maintaining business continuity whilst moving away from legacy systems
  • The risks and rewards of moving to cloud based collaboration
  • Integrating your cloud collaboration tools into workforce applications and CRM

Keynote Speaker

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Dr Lucy Green, Managing Director at Larato

Dr Lucy Green has proven expertise in finding and developing the hidden potential that lies within channels and businesses. Such opportunities are not always easy to spot, especially when juggling the many demands of today’s robust marketplaces. Lucy’s specialist insight has proved valuable to companies ranging from channel providers and resellers, ambitious start-ups and successful enterprises.

Lucy has a talent for unlocking a company’s hidden potential, enabling it to improve and flourish. Moreover, it is a talent that over the past two years has delivered business transformations worth over £300 million.  Outside of Larato, Lucy is a popular industry speaker and an energetic advocate of women in science and technology.

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About 8×8

8×8 is the world’s first Communications Cloud that connects employees, customers and applications to improve business performance for organisations large and small, global and local.  Our cloud technology is innovative, secure and reliable and with 128 patents we are the only cloud based provider to own and develop our own technology.  We have been rated Gartner Magic Quadrant Leader five years in a row.

Our product portfolio combines unified communications, team collaboration, contact centre and analytics in a single, open and real time platform to help companies improve productivity and overall customer experience:

Virtual Office is a feature rich, flexible, easy to deploy and great value business telephony system that integrates with most CRM systems.

Virtual Contact Centre is a fully integrated cloud based call centre solution that provides enterprise class functionality as well as the ability to quickly integrate, deploy and operate multi channel contact centres.
EasyContactNow is a scalable call centre solution with all the features and benefits of the most advanced telephony system, with added flexibility and a Pay As You Go pricing model.

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Location

London

London

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