Venue Le Meurice
Organisations are undergoing transformative pressures from many directions – stakeholders, competitors but also consumers. Users of services in both the private and public sector require information in an ‘on demand’ fashion, across a multitude of platforms and devices at a time when it suits them.
Today organisations are faced with an increasingly knowledgeable customer, who is ‘one-click’ away from using a competitor. An identity management platform is a key component for the modern enterprise to deliver constantly changing, personalised services to their user base whilst being privacy-compliant, cost-effective and competitive.
So how do you securely manage and protect these new digital identities, without sacrificing the user experience? Join this interactive evening to find out.
6:30 – 7:00 pm – Welcome Reception & Cocktails
7:00 – 7:35 pm – Introduction from Master of Ceremonies & Keynote Speaker
7:35 – 9:30 pm – Three-course dinner complemented with table discussion points
9:30 – 10:00 pm – Wrap up, closing remarks from ForgeRock & Networking
- Single view of the customer: How do you enable a persistent identity across the organisation, eliminating identity silos and providing a consistent, omni-channel experience for the user?
- Model relationships at scale: As billions of users, devices, and things get connected, how can you manage the relationships between them at scale?
- Privacy, security and trust: How can you ensure customer data privacy and address global data privacy requirements like GDPR?
Fabrice Le Goëffic, Group Chief Architect at Euler Hermes
An experienced technologist with a passion for business, Fabrice Le Goëffic has helped clients in a number of verticals – including telecoms, media, financial services and the public sector – with their IT transformation projects.
As Group Chief Architect at trade credit insurance firm Euler Hermes, he is currently in charge of both local and group systems for an organisation that has information at its core. With more than 100 years of experience, the company offers B2B clients financial services to support cash and trade receivables management, while its proprietary intelligence network tracks and analyses daily changes in corporate solvency among small, medium and multinational companies active in markets representing 92% of global GDP.
The company wanted to provide customers with the most seamless experience possible – and recognised that identity is central to this goal. Customers need access to multiple sites and applications across multiple connected devices, at anytime and from anywhere. This should be an ‘invisible’ yet safe experience for them. And as a result, Euler Hermes has redefined the first contact points with the customer so that single sign on, authentication and the onboarding process – whether taking place on premise or in the cloud – are a truly seamless experience.
In this fascinating case study, Fabrice outlines how Euler Hermes has used relational identity to enable a truly digital business – and the lessons you can learn from that experience.
The ForgeRock Identity Platform™ transforms the way millions of customers and citizens interact with businesses and governments online, providing better security, building relationships, and enabling new cloud, mobile, and IoT offerings from any device or connected thing. ForgeRock® serves hundreds of brands like Morningstar, Vodafone, GEICO, TomTom, and Pearson with customer identity, as well as governments like Norway, Canada, and Belgium, among many others. Headquartered in San Francisco, California, ForgeRock has offices in London, Bristol, Grenoble, Oslo, Düsseldorf, Paris, Sydney, Singapore, and Vancouver, Washington. For more information visit http://www.forgerock.com and follow us on Twitter @ForgeRock