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Cost optimization in outsourcing: how a data-driven approach can save you millions

27th February 2020, New York

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Venue: New York


The pace of digital transformation is driving the need for a shift in the way we approach sourcing, procurement and vendor management (SPVM).

SPVM leaders at major global banking, financial services and insurance firms are faced with visibility challenges in delivering infrastructure services to the business at an optimum cost and best performance level. All the while, the complexity in evaluating vendor options and offerings escalates.

Organizations are facing a multitude of challenges. By 2021, the lack of skills in new technologies will lead 75% of organizations to miss their service automation targets. Legacy sourcing practices make it difficult to drive maximum value from new generation services. The tendency to exclude effective benchmarking terms and standardized data prevents continuous cost improvement and optimal collaboration with the outsourcing vendor. And an ad hoc approach to service levels means some fail to get the most out of their outsourcing deals.

So, how do you develop a proactive outsourcing model that optimizes cost, improves productivity, mitigates risk and accelerates business objectives?

Join Sapience and a select group of SPVM leaders within banking, financial services and insurance for an interactive evening of peer-to-peer conversation to find out. Discuss effective, data-driven strategies to improve productivity and optimize outsourcing engagement costs – and discover how to take your outsourcing strategy to the next level.


6:00 – 6:45 pm – Welcome Drinks Reception
6:45 – 6:55 pm – Introduction from Master of Ceremonies
6:55 – 7:25 pm – Keynote speaker
7:25 – 9:00 pm – Three-course dinner complemented with table discussion points
9:00 – 9:30 pm – Wrap up and closing remarks from Sapience

Discussion Points

  • What challenges is your organization facing with regards to outsourcing? Where do the pain points lie?
  • Do you have examples of outsourcing strategies that have resulted in improved efficiency of outsourced activities?
  • How do you get your vendors to participate in these initiatives? How do you make it win-win?

Keynote Speaker

Bradley Killinger, CEO of Sapience Analytics

Brad Killinger is the CEO of Sapience Analytics, a vendor of “people analytics” solutions to help companies better organize and use employee time to be more efficient. Sapience Analytics technology is used by more than 250,000 users in over 90 enterprises across 18 countries to move the needle on organizational productivity, and business profitability. Prior to joining Sapience, he served in several key global leadership roles a major technology companies like IBM, Oracle, and Unisys.

About Sapience Analytics

Sapience Analytics is a market leader in the rapidly growing People Analytics segment. From outsourcing governance, lean management and process automation to productivity improvement and employee engagement, Sapience provides the most advanced enterprise-level people analytics solution for customers seeking to move from manual self-reporting to actual data.

With automated work pattern reporting and real-time analytics, Sapience delivers unprecedented visibility into how people work with actionable insights to better manage cost and performance across teams and organizations, plus guide in-office and remote workforce deployment strategies. Fully compliant with privacy standards and seamlessly integrated with ease and flexibility, Sapience’s solutions are fundamentally changing the way companies grow and operate while shaping the future of business.

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New York

New York

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