Balancing IT Priorities: Extracting maximum value from communications spend

8th March 2017
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Venue The Swan at the globe

Synopsis

In today’s rapidly changing, fast moving IT environment, CIOs are being pulled in countless different directions at once. The need to do more with less, be a driver for business innovation and growth, and respond to digital disruption – all whilst keeping the lights on – means prioritizing your IT projects and extracting maximum value out of your investments has become more critical than ever.

Enterprise communications is just one of the areas currently in the midst of big, disruptive change. Organisations need to figure out a way for communications to effectively underpin their digital strategies. They’re under pressure to simplify infrastructure management. And they need to assess how to communicate within their organisations in the best way – which is not always the least expensive way.

So what can CIOs do to ensure they have the right platforms in place to succeed in a rapidly changing world? How do they extract the maximum value out of their communications investment whilst simplifying the management of that infrastructure? And how can gaining better visibility into your enterprise communications drive the insight you need to build a better business?

Programme

6:00 – 6:30 pm – Welcome Reception & Cocktails
6:30 – 7:05 pm – Introduction from Master of Ceremonies & Keynote Speaker
7:05 – 8:15 pm – Three-course dinner complemented with table discussion points
8:15 – 9:30 pm – Wrap up, closing remarks from Gamma & Networking

Discussion Topics

  • Business continuity: How can you better prepare your platform and employees for future unknowns?
  • Consolidating the supplier landscape: how to maximise value whilst reducing providers (and simplifying infrastructure management)
  • Controlling communications: how gaining greater visibility of your estate and spend can drive efficiencies and operational insight

Keynote Speaker

stephen-dean-headshot

Stephen Dean, IT & Information Security Director at HGS (Hinduja Global Solutions)

For over 40 years, HGS has been helping companies deliver better customer service. This is our core competency. From traditional voice contact centre services and web self-service, chat, text, and social customer service to back office support and robotic process automation, HGS helps customers get the right answer fast.

About Gamma

Gamma is a leading provider of next generation voice, data and mobile services to businesses in the UK.

We deliver our award-winning hosted phone system, market leading SIP trunks, high speed internet and data connection packages, business mobile service and unified communications solutions to small, medium and large enterprise organisations.

We work collaboratively with our customers to provide the best solution to meet business needs and budgets, helping them to improve performance, drive efficiency and increase resilience in their communications networks.

What makes us different is our commitment to customer service, our excellent network coverage and resilience, our ability to react to your needs more quickly, timely and accurate bills and the ability to deliver all of your communications needs from just one supplier.

 

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Location

London

London

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